5 Replies Latest reply on Aug 31, 2015 9:31 AM by frgpugs

    Deploying Patch Manager Agent - Can you tell me what is going on here?

    stephenmbell

      I have a WSUS Target Group called Pilot.  It contains 4 machines.  I approved the Patch Manager Agent to be deployed to these machines on Monday.

       

      I use a GPO to configure my client settings - the Pilot group is configured as so:

      wsus-pilot.PNG

      So if I understand this correctly, this sets my client to automatically download the updates and schedule the install for 1am. 

       

      When I look in the windows update log - it looks like it has downloaded?? But I'm not sure.  If it has downloaded, it doesn't look like it has installed.  There is no C:\Program Files\Solar Winds directory.

       

      This is what I see in my windowsupdate.log file.  It looks like it downloaded??  Our machines are scheduled to auto reboot at 2:45 am and I see where it says user declined update at reboot - but I would have thought it should install at 1:00.

       

      Any help is appreciated.


      Thanks

      sb

       

       

       

       

       

      2015-08-2509:52:18:3102092d6cAU#############
      2015-08-2509:52:18:3102092d6cAU## START ##  AU: Search for updates
      2015-08-2509:52:18:3102092d6cAU#########
      2015-08-2509:52:18:3252092d6cAU<<## SUBMITTED ## AU: Search for updates [CallId = {65EB3BEC-E72D-4BD9-BAEC-DF2B413AD00E}]
      2015-08-2509:52:18:325209214e4Agent*************
      2015-08-2509:52:18:325209214e4Agent** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
      2015-08-2509:52:18:325209214e4Agent*********
      2015-08-2509:52:18:325209214e4Agent  * Online = Yes; Ignore download priority = No
      2015-08-2509:52:18:325209214e4Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
      2015-08-2509:52:18:341209214e4Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
      2015-08-2509:52:18:341209214e4Agent  * Search Scope = {Machine}
      2015-08-2509:52:18:372209214e4SetupChecking for agent SelfUpdate
      2015-08-2509:52:18:372209214e4SetupClient version: Core: 7.5.7601.17514  Aux: 7.5.7601.17514
      2015-08-2509:52:18:372209214e4MiscValidating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
      2015-08-2509:52:18:434209214e4Misc Microsoft signed: Yes
      2015-08-2509:52:18:544209214e4MiscValidating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
      2015-08-2509:52:18:559209214e4Misc Microsoft signed: Yes
      2015-08-2509:52:18:575209214e4MiscValidating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
      2015-08-2509:52:18:590209214e4Misc Microsoft signed: Yes
      2015-08-2509:52:18:622209214e4MiscValidating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
      2015-08-2509:52:18:637209214e4Misc Microsoft signed: Yes
      2015-08-2509:52:18:684209214e4SetupDetermining whether a new setup handler needs to be downloaded
      2015-08-2509:52:18:684209214e4SetupSelfUpdate handler is not found.  It will be downloaded
      2015-08-2509:52:18:684209214e4SetupEvaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256"
      2015-08-2509:52:19:386209214e4SetupSetup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.6.7600.256" is not applicable
      2015-08-2509:52:19:386209214e4SetupEvaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
      2015-08-2509:52:19:402209214e4SetupSetup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is not applicable
      2015-08-2509:52:19:402209214e4SetupEvaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256"
      2015-08-2509:52:19:433209214e4SetupSetup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256" is not applicable
      2015-08-2509:52:19:433209214e4SetupSelfUpdate check completed.  SelfUpdate is NOT required.
      2015-08-2509:52:22:568209214e4PT+++++++++++  PT: Synchronizing server updates  +++++++++++
      2015-08-2509:52:22:568209214e4PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsus.retail.mycompany.local/ClientWebService/client.asmx
      2015-08-2509:52:22:709209214e4PTWARNING: Cached cookie has expired or new PID is available
      2015-08-2509:52:22:709209214e4PTInitializing simple targeting cookie, clientId = 0f411475-fe44-42ae-b906-ce17d3fb2519, target group = Pilot, DNS name = posjrn205.retail.mycompany.local
      2015-08-2509:52:22:709209214e4PT  Server URL = http://wsus.retail.mycompany.local/SimpleAuthWebService/SimpleAuth.asmx
      2015-08-2509:52:26:702209214e4Agent  * Added update {7CAB97D1-3D26-421B-9933-1B8B48953032}.1 to search result
      2015-08-2509:52:26:702209214e4Agent  * Found 1 updates and 78 categories in search; evaluated appl. rules of 410 out of 644 deployed entities
      2015-08-2509:52:26:702209214e4Agent*********
      2015-08-2509:52:26:702209214e4Agent**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
      2015-08-2509:52:26:702209214e4Agent*************
      2015-08-2509:52:26:7182092111cAU>>##  RESUMED  ## AU: Search for updates [CallId = {65EB3BEC-E72D-4BD9-BAEC-DF2B413AD00E}]
      2015-08-2509:52:26:7182092111cAU  # 1 updates detected
      2015-08-2509:52:26:7182092111cAU#########
      2015-08-2509:52:26:7182092111cAU##  END  ##  AU: Search for updates [CallId = {65EB3BEC-E72D-4BD9-BAEC-DF2B413AD00E}]
      2015-08-2509:52:26:7182092111cAU#############
      2015-08-2509:52:26:7182092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2509:52:26:7182092111cAUFeatured notifications is disabled.
      2015-08-2509:52:26:7182092111cAUAU setting next detection timeout to 2015-08-26 09:18:06
      2015-08-2509:52:26:7182092111cAUSetting AU scheduled install time to 2015-08-26 05:00:00
      2015-08-2509:52:26:7182092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2509:52:26:7182092111cAUAuto-approving update for download, updateId = {7CAB97D1-3D26-421B-9933-1B8B48953032}.1, ForUx=0, IsOwnerUx=0, HasDeadline=0, IsMinor=0
      2015-08-2509:52:26:7182092111cAUAuto-approved 1 update(s) for download (NOT for Ux)
      2015-08-2509:52:26:7182092111cAU#############
      2015-08-2509:52:26:7182092111cAU## START ##  AU: Download updates
      2015-08-2509:52:26:7182092111cAU#########
      2015-08-2509:52:26:7182092111cAU  # Approved updates = 1
      2015-08-2509:52:26:7182092111cAUAU initiated download, updateId = {7CAB97D1-3D26-421B-9933-1B8B48953032}.1, callId = {4A39D47B-76C7-470F-9030-7DCB14A417BF}
      2015-08-2509:52:26:7182092111cAUSetting AU scheduled install time to 2015-08-26 05:00:00
      2015-08-2509:52:26:7182092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2509:52:26:7182092111cAUAU setting pending client directive to 'Download Progress'
      2015-08-2509:52:26:718209214e4DnldMgr*************
      2015-08-2509:52:26:718209214e4DnldMgr** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdates]
      2015-08-2509:52:26:718209214e4DnldMgr*********
      2015-08-2509:52:26:718209214e4DnldMgr  * Call ID = {4A39D47B-76C7-470F-9030-7DCB14A417BF}
      2015-08-2509:52:26:718209214e4DnldMgr  * Priority = 2, Interactive = 0, Owner is system = 1, Explicit proxy = 0, Proxy session id = -1, ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
      2015-08-2509:52:26:718209214e4DnldMgr  * Updates to download = 1
      2015-08-2509:52:26:718209214e4Agent  *   Title = SolarWinds Patch Manager Agent 2.0.2207.0
      2015-08-2509:52:26:718209214e4Agent  *   UpdateId = {7CAB97D1-3D26-421B-9933-1B8B48953032}.1
      2015-08-2509:52:26:7182092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2509:52:26:7182092111cAU  # Pending download calls = 1
      2015-08-2509:52:26:7182092111cAU<<## SUBMITTED ## AU: Download updates
      2015-08-2509:52:26:734209214e4DnldMgr***********  DnldMgr: New download job [UpdateId = {7CAB97D1-3D26-421B-9933-1B8B48953032}.1]  ***********
      2015-08-2509:52:26:7342092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2509:52:55:360209214e4DnldMgr  * BITS job initialized, JobId = {3DB2778A-1B82-4A4B-9F3C-5B0D14D18421}
      2015-08-2509:52:55:375209214e4DnldMgr  * Downloading from http://wsus.retail.mycompany.local/Content/3D/343AEE6C69C66064975409C1D956B9E87028133D.cab to C:\Windows\SoftwareDistribution\Download\1e8b42815b4b4a17019cb4976a3fbe61\343aee6c69c66064975409c1d956b9e87028133d (full file).
      2015-08-2509:52:55:516209214e4Agent*********
      2015-08-2509:52:55:516209214e4Agent**  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
      2015-08-2509:52:55:516209214e4Agent*************
      2015-08-2509:52:55:5162092d6cAUWindows Update is disabled by policy for user
      2015-08-2509:52:55:5162092d6cAUWARNING: AU found no suitable session to launch client in
      2015-08-2509:52:55:5162092111cAUAU checked download status and it changed: Downloading is paused
      2015-08-2509:52:55:531209214e4ReportREPORT EVENT: {FD0346AA-AF67-4BA9-825A-33690BDA0D96}2015-08-25 09:52:26:702-04001147101{00000000-0000-0000-0000-000000000000}00AutomaticUpdatesSuccessSoftware SynchronizationWindows Update Client successfully detected 1 updates.
      2015-08-2509:52:55:531209214e4ReportREPORT EVENT: {7D5BAF1D-4D70-4C4C-A8B5-9319C78CBE59}2015-08-25 09:52:26:702-04001156101{00000000-0000-0000-0000-000000000000}00AutomaticUpdatesSuccessPre-Deployment CheckReporting client status.
      2015-08-2509:52:55:531209214e4ReportCWERReporter finishing event handling. (00000000)
      2015-08-2509:53:05:3592092111cAUAU checked download status and it changed: Downloading is not paused
      2015-08-2509:53:05:3592092111cAUAU setting pending client directive to 'Download Progress'
      2015-08-2509:53:20:3672092d6cAUWindows Update is disabled by policy for user
      2015-08-2509:53:20:3672092d6cAUWARNING: AU found no suitable session to launch client in
      2015-08-2509:57:42:941209214e4Agent*************
      2015-08-2509:57:42:941209214e4Agent** START **  Agent: Finding updates [CallerId = ]
      2015-08-2509:57:42:941209214e4Agent*********
      2015-08-2509:57:42:941209214e4Agent  * Online = Yes; Ignore download priority = No
      2015-08-2509:57:42:941209214e4Agent  * Criteria = "IsInstalled=0"
      2015-08-2509:57:42:941209214e4Agent  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
      2015-08-2509:57:42:941209214e4Agent  * Search Scope = {Machine}
      2015-08-2509:57:44:485209214e4PT+++++++++++  PT: Synchronizing server updates  +++++++++++
      2015-08-2509:57:44:501209214e4PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsus.retail.mycompany.local/ClientWebService/client.asmx
      2015-08-2509:57:48:838209214e4Agent  * Added update {7CAB97D1-3D26-421B-9933-1B8B48953032}.1 to search result
      2015-08-2509:57:48:838209214e4Agent  * Found 1 updates and 78 categories in search; evaluated appl. rules of 410 out of 644 deployed entities
      2015-08-2509:57:48:838209214e4Agent*********
      2015-08-2509:57:48:838209214e4Agent**  END  **  Agent: Finding updates [CallerId = ]
      2015-08-2509:57:48:838209214e4Agent*************
      2015-08-2509:57:53:851209214e4ReportREPORT EVENT: {878FB4E7-D1C8-48F0-B917-19E6B5A62D65}2015-08-25 09:57:48:838-04001147101{00000000-0000-0000-0000-000000000000}00SuccessSoftware SynchronizationWindows Update Client successfully detected 1 updates.
      2015-08-2509:57:53:851209214e4ReportREPORT EVENT: {23821CF9-DB95-46E1-AC1A-B5DAF5EF0729}2015-08-25 09:57:48:838-04001156101{00000000-0000-0000-0000-000000000000}00SuccessPre-Deployment CheckReporting client status.
      2015-08-2509:57:53:851209214e4ReportCWERReporter finishing event handling. (00000000)
      2015-08-2509:58:12:385209214e4Agent*************
      2015-08-2509:58:12:385209214e4Agent** START **  Agent: Finding updates [CallerId = ]
      2015-08-2509:58:12:385209214e4Agent*********
      2015-08-2509:58:12:385209214e4Agent  * Online = Yes; Ignore download priority = No
      2015-08-2509:58:12:385209214e4Agent  * Criteria = "IsInstalled=0"
      2015-08-2509:58:12:385209214e4Agent  * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
      2015-08-2509:58:12:385209214e4Agent  * Search Scope = {Machine}
      2015-08-2509:58:12:775209214e4PT+++++++++++  PT: Synchronizing server updates  +++++++++++
      2015-08-2509:58:12:775209214e4PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsus.retail.mycompany.local/ClientWebService/client.asmx
      2015-08-2509:58:16:815209214e4Agent  * Added update {7CAB97D1-3D26-421B-9933-1B8B48953032}.1 to search result
      2015-08-2509:58:16:815209214e4Agent  * Found 1 updates and 78 categories in search; evaluated appl. rules of 410 out of 644 deployed entities
      2015-08-2509:58:16:815209214e4Agent*********
      2015-08-2509:58:16:815209214e4Agent**  END  **  Agent: Finding updates [CallerId = ]
      2015-08-2509:58:16:815209214e4Agent*************
      2015-08-2509:58:21:827209214e4ReportREPORT EVENT: {8A96DAF4-3CA2-4C39-A685-DA5A243006D0}2015-08-25 09:58:16:815-04001147101{00000000-0000-0000-0000-000000000000}00SuccessSoftware SynchronizationWindows Update Client successfully detected 1 updates.
      2015-08-2509:58:21:827209214e4ReportREPORT EVENT: {ECC3E486-DB13-4EAF-A676-F8F9A591B7D5}2015-08-25 09:58:16:815-04001156101{00000000-0000-0000-0000-000000000000}00SuccessPre-Deployment CheckReporting client status.
      2015-08-2509:58:21:827209214e4ReportCWERReporter finishing event handling. (00000000)
      2015-08-2509:59:05:589209214e4ReportUploading 6 events using cached cookie, reporting URL = http://wsus.retail.mycompany.local/ReportingWebService/ReportingWebService.asmx
      2015-08-2509:59:05:682209214e4ReportReporter successfully uploaded 6 events.
      2015-08-2511:18:05:0012092d6cAUAU setting next sqm report timeout to 2015-08-26 15:18:05
      2015-08-2512:39:50:9722092864DnldMgrBITS job {3DB2778A-1B82-4A4B-9F3C-5B0D14D18421} completed successfully
      2015-08-2512:39:51:0812092864MiscValidating signature for C:\Windows\SoftwareDistribution\Download\1e8b42815b4b4a17019cb4976a3fbe61\343aee6c69c66064975409c1d956b9e87028133d:
      2015-08-2512:39:51:1442092864MiscWARNING: Error: 0x800b0109 when verifying trust for C:\Windows\SoftwareDistribution\Download\1e8b42815b4b4a17019cb4976a3fbe61\343aee6c69c66064975409c1d956b9e87028133d
      2015-08-2512:39:51:1442092864MiscWARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\Download\1e8b42815b4b4a17019cb4976a3fbe61\343aee6c69c66064975409c1d956b9e87028133d are not trusted: Error 0x800b0109
      2015-08-2512:39:51:1442092864DnldMgrWARNING: File failed postprocessing, error = 800b0109
      2015-08-2512:39:51:1442092864DnldMgrFailed file: URL = 'http://wsus.retail.mycompany.local/Content/3D/343AEE6C69C66064975409C1D956B9E87028133D.cab', Local path = 'C:\Windows\SoftwareDistribution\Download\1e8b42815b4b4a17019cb4976a3fbe61\343aee6c69c66064975409c1d956b9e87028133d'
      2015-08-2512:39:51:1442092864DnldMgrError 0x800b0109 occurred while downloading update; notifying dependent calls.
      2015-08-2512:39:51:1752092111cAU>>##  RESUMED  ## AU: Download update [UpdateId = {7CAB97D1-3D26-421B-9933-1B8B48953032}]
      2015-08-2512:39:51:1752092111cAU  # WARNING: Download failed, error = 0x800B0109
      2015-08-2512:39:51:1752092111cAU#########
      2015-08-2512:39:51:1752092111cAU##  END  ##  AU: Download updates
      2015-08-2512:39:51:1752092111cAU#############
      2015-08-2512:39:51:1752092111cAUSetting AU scheduled install time to 2015-08-26 05:00:00
      2015-08-2512:39:51:1752092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2512:39:51:1752092111cAUSuccessfully wrote event for AU health state:0
      2015-08-2512:39:56:1832092e90ReportREPORT EVENT: {79059221-6BC5-46C6-AA6F-6903CE79B59E}2015-08-25 12:39:51:175-04001161101{7CAB97D1-3D26-421B-9933-1B8B48953032}1800b0109AutomaticUpdatesFailureContent DownloadError: Download failed.
      2015-08-2512:39:56:2142092e90ReportCWERReporter::HandleEvents - WER report upload completed with status 0x8
      2015-08-2512:39:56:2142092e90ReportWER Report sent: 7.5.7601.17514 0x800b0109 7CAB97D1-3D26-421B-9933-1B8B48953032 Download 101 Managed
      2015-08-2512:39:56:2142092e90ReportCWERReporter finishing event handling. (00000000)
      2015-08-2512:46:06:3592092e90PTWARNING: Cached cookie has expired or new PID is available
      2015-08-2512:46:06:3592092e90PTInitializing simple targeting cookie, clientId = 0f411475-fe44-42ae-b906-ce17d3fb2519, target group = Pilot, DNS name = posjrn205.retail.mycompany.local
      2015-08-2512:46:06:3592092e90PT  Server URL = http://wsus.retail.mycompany.local/SimpleAuthWebService/SimpleAuth.asmx
      2015-08-2512:46:06:5462092e90ReportUploading 1 events using cached cookie, reporting URL = http://wsus.retail.mycompany.local/ReportingWebService/ReportingWebService.asmx
      2015-08-2512:46:06:5932092e90ReportReporter successfully uploaded 1 events.
      2015-08-2601:00:10:5022092d6cAUForced install timer expired for scheduled install
      2015-08-2601:00:10:5022092d6cAUUpdateDownloadProperties: 0 download(s) are still in progress.
      2015-08-2601:00:10:5022092d6cAUSetting AU scheduled install time to 2015-08-27 05:00:00
      2015-08-2601:00:10:5022092d6cAUSuccessfully wrote event for AU health state:0
      2015-08-2601:00:15:5102092f38ReportCWERReporter finishing event handling. (00000000)
      2015-08-2602:45:04:8202092d6cShutdwnuser declined update at shutdown
      2015-08-2602:45:04:8202092d6cAUSuccessfully wrote event for AU health state:0
      2015-08-2602:45:04:8202092d6cAUAU initiates service shutdown