1 Reply Latest reply on Aug 17, 2015 2:00 PM by tdanner

    How to get SWQL Studio to Login with AD account ?

    kylep1

      I setup an individual windows account in Solarwinds with my company’s AD. I keep getting a connection error unable to connect to information service. An error occurred when verifying for the message.

      I checked and stopped and restated the Solarwinds information service and Solarwinds information service 3.  It still will not connect from my laptop to the server or on the local Solarwinds server.

       

          I can make a local Orion account and I can connect through SWQL. I can't get an AD account to connect to the main Solarwinds server through SWQL Studio.

       

          if you had this problem before let me know? 

       

       

      The following are the Solarwinds products.

      Orion 2015.2, NCM 7.4, SAM 6.2.1, NPM 11.5.2, IVIM 2.1.0, and DPA 9.2.0

       

      The version of SWQL studio is 1.10.16.0