How do I fix this problem?

Not see that before either. What version of NPM are you using?

Hello cgaul656,

You can solve this problem by removing Windows Update KB3078601 Microsoft Graphics Component Could Allow Remote Code Execution

1.So go to Control Panel >> Programs and Features >> View Installed updates

2.Search for the update and Uninstall it

3.Reboot the server

This is an issue with Windows Update so I can apply to various NPM versions.

Please let me know it that works

Thanks

see this KB post might help in  your case.

After starting Network Atlas, why do I get an error stating Network Atlas has encountered a problem and needs to close?

http://knowledgebase.solarwinds.com/kb/questions/754/After+starting+Network+Atlas,+why+do+I+get+an+error+stating+Network+Atlas+has+encountered+a+problem+and+needs+to+close%3F‌

IF NOT .

from following location .

C:\ProgramData\Solarwinds\NetworkAtlas

Please send open NetworkAtlas.log

scroll to the End and send the Error and more lines before the Error.

Worked like a champ, thanks!!