3 Replies Latest reply on Aug 17, 2015 5:00 PM by nicole pauls

    LEM Fortigate IP Blocking bug

    kecirij

      Hi,

       

      i try automatic action Blocking IP on my Fortigate with OS v5.2.3,build670 (GA).

       

      but i have this error message:

       

      error.JPG

      any ideas?

       

      Thanks

      Jiri

        • Re: LEM Fortigate IP Blocking bug
          curtisi
          • Are you running LEM 6.1.0? If not, what version are you running?
          • Can you get a capture of the Fortigate Active Response connector you have configured under Manage --> Appliances --> Connectors?
            • Does the config look correct?
          • What model of Fortigate is it?
          • What version of FortiOS is it?
          • Re: LEM Fortigate IP Blocking bug
            nicole pauls

            The way the active response connectors work, it's looking for a certain series of prompts and sending a certain series of commands. If they don't match in some way or another, you can see the errors above. Chances are you'll have to file a support case and have the dev team dig in on this one, I'd guess something has changed in the firmware - OR there's a possibility that there are some options (like showing a hostname in the prompt, or requiring extra logins, or...) that might be toggle-able to make a difference in the short term.