8 Replies Latest reply on Aug 12, 2015 11:21 AM by mrs.alterego

    IP Address tracker login

    vllogan

      I downloaded what is supposed to be the "free" version of IP Address Tracker, although what downloaded and installed is called IP Address Manager. Did it twice making sure I was clicking on the "free" button and got the same thing.  Installed OK but now can't login.Even though it says you can login the 1st time with no password - it isn't letting me in.  Anyone know the solution?

        • Re: IP Address tracker login
          mrs.alterego

          The IP Address Manager does have a "free" trial, and I wonder if maybe that is what you clicked on, rather than the IP Address Tracker which is a free tool. Here is the direct download link for IPAT. Hope this helps...

          Download a FREE trial of IP Address Tracker from SolarWinds

            • Re: IP Address tracker login
              vllogan

              Yes - that's the link I used - but it seems to download at least a version of IP Address Manager. Large download.I wonder if the link is messed up???

                • Re: IP Address tracker login
                  mrs.alterego

                  Hmmm....that link does download the IPAT rather than IPAM. When you clicked on the download, did you happen to see this page and click on that download button? Rather silly question, but just trying to figure out why it's not giving you the correct download. As for the login, did you attempt to login with the username as "admin" and no password and it's failing?

                  Screen Shot 2015-08-12 at 10.40.32 AM.png

                    • Re: IP Address tracker login
                      vllogan

                      No I didn't try that link. Didn't look like Address Tracker, but I can try it.  Yes - I tried to login as "admin" with no password and it fails.  Tried to guess a few passwords - no luck. I'm leery of the links because you'll notice that the button says "Free Trial" but right below it say "Fully functional for 30 days". Which makes me think it's not really the free version of Address Tracker. That note isn't under the button for the link you suggested and I used. I wonder if they're just not offering the free version of Address Tracker anymore.

                        • Re: IP Address tracker login
                          mrs.alterego

                          You're correct that the link isn't IPAT; I just wanted to make sure you didn't click on that one. The only other thing that I can think is that maybe someone else in your organization already downloaded IPAT at one point and actually created a user account? Is that possible? We definitely still offer IPAT as that is one of our most popular Free Tools.