I recall using this product several years ago and it worked great. I recently downloaded the latest version and now it crashes constantly. I've tried it on multiple machines and OSes... Win7, 8.1, 2012R2, even XPSP3... All the same. Partway through the scan the app crashes with the following error...
Problem Event Name: CLR20r3
Problem Signature 01: inactivecomputerremovaltool.exe
Problem Signature 02: 22.214.171.124
Problem Signature 03: 4f6afc28
Problem Signature 04: ADRemoval
Problem Signature 05: 126.96.36.199
Problem Signature 06: 4f6afc28
Problem Signature 07: 2a0
Problem Signature 08: 0
Problem Signature 09: System.NullReferenceException
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1033
Does anyone have any insight? For that matter, does anyone have an older copy of the software that might actually run without crashing? I contacted support since we run quite a bit of the paid apps and servers, but was repeatedly refused assistance and sent here. I had no idea that simply providing a copy of a previous version was so difficult for Solarwinds support to do...