So, technically, yes you can do that, but you might not want to as the text that shows on that button also shows on the "Save" button in the Tech view for a ticket. If you're OK with that, then steps are below :
You would need to:
- Go to the %Program Files%\WebHelpDesk\conf\labels and create a simple text file there with this line in it:
btn.save = Submit
- Save that file with this specific name: CustomLabels.properties
- Restart Web Help Desk using the "Stop Web Help Desk" and then the "Start Web Help Desk" start menu shortcuts (be sure to "run as administrator")
On the Client (end user) side that would then look like this:
and this is the view that would be at the bottom of a Ticket in the Tech view when a Tech is working on the ticket:
Note: This is also the way that you could 'rename' other things in the product, like if you prefer District instead of Company or you prefer Moon Time instead of Calendar.
There's a KB on this stuff here: SolarWinds Knowledge Base :: How To Customize The Web Help Desk GUI (Language And Labels)
Thank you! This is perfect!