1 Reply Latest reply on Jul 23, 2015 1:33 PM by winuxguy

    Viewing Tech Notes For Both Linked Child and Parent Tickets

    skoad

      We've recently updated our WHD to 12.3.0 and I've been trying to find this out for the last day, but the lack of information is making me think that the feature just simply isn't present. When you link tickets together using the Problem/Incident relationship, you can see the tech notes within the same ticket for the Incident ticket in the Problem ticket, and all of the Problem tech notes in the Incident ticket. Is this feature available for the Parent/Child relationship as well?