This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.

You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

Run BASH script on WPM Transaction Failure

niterave over 8 years ago

Good Evening Everyone,

I'm trying to figure out how to run a BASH script if a WPM transaction monitor is in a down state for 20 minutes.

I am most of the way there. Built an alert, narrowed it down to the specific transaction monitor, told it to escalate after 20 minutes. Now I'm having a difficult time figuring out how to actually execute/send the BASH script. I have read where SolarWinds uses SSH to connect in and pull data from Linux servers via SAM for things like the Real Time Process Explorer. I'd really like to leverage that ability to run this BASH script, but I can't figure out how.

I know I could use Plink, but I'd rather keep everything native to SolarWinds if possible, especially since it can already do this!

I also tried Script Monitoring, but I'm performing an action based on what happens in WPM. This is an Adobe CQ5 instance so when the site gets hung, the service is still running, just the site doesn't load. And, it isn't as easy as restarting Apache, you have to restart the CQ stuff.

Anyone know how to tap into the same voo doo APM uses to connect and send commands over SSH? I couldn't find anything on it. Hopefully it is just a result of my sub-par searching skills

Thanks in advance!

Top Replies

0 jiri.tomek over 8 years ago

Hello,
Part that SAM uses for SSH is internal component of product and it is not exposed as standalone command or tool. You will have to use external program that you call from alert action "Execute an External Program" to do what you need.
Cancel
Vote Up 0 Vote Down

Cancel
0 aLTeReGo over 8 years ago

Odd as it may seem, NCM includes native alert actions that allow you to SSH into a device and run commands, such as executing a script. I have used these myself in the past to automate the remediation of certain conditions that occur on Linux hosts.
Cancel
Vote Up +1 Vote Down

Cancel
0 niterave over 8 years ago in reply to aLTeReGo

So you're saying, add my Linux server as NCM devices and that should work? (Bonus points if you link an example)
Cancel
Vote Up 0 Vote Down

Cancel
0 aLTeReGo over 8 years ago in reply to niterave
Cancel
Vote Up +2 Vote Down

Cancel
0 niterave over 8 years ago in reply to aLTeReGo

This worked!
1. Added Linux box to NCM as a managed node, with the following non-default settings:
Credentials - No sudo required login. This sucks from a security standpoint, but is very convenient to run commands.
No Enable Login
SSH2
2. Configured the NCM Action just like you suggested, only with an Adobe CQ specific command. I'm not 100% sure I needed to specify the IP address of the NCM node, but it worked that way, so I'm sticking with it:
Thanks a ton aLTeReGo - I never would have thought to use NCM this way.
Cancel
Vote Up +1 Vote Down

Cancel