10 Replies Latest reply on Aug 10, 2015 6:35 PM by njoylif

    What are some of the more creative ways you use Custom Properties?

    borgan

      I hope to start an interesting exchange on various ways that SolarWinds users employ custom properties.

       

      What "workarounds" have you done that used a custom property as an integral part of the solution?

       

      Those of us that have been working with SolarWinds for even a short time know all to well how useful the custom property can be. So, what are your stories and use cases?

       

      Let's hear them?

        • Re: What are some of the more creative ways you use Custom Properties?
          alexslv

          Oh man, these are core foundation for the entire framework. I have not many of them, but I do believe that 99% of stuff can be automated just be using custom properties AND ... it is easy to do from the user perspective, which leads to much fewer mistakes and more robust, reliable and consistent monitoring environment

           

          For example:

           

          • SiteID. Once picked, we will then display full information about particular site on the node page + we will automatically adjust latency + we will automatically place node on the world map + we will automatically calculate dependencies
          • Environment and Impact are two custom properties that we use to filter out any alerting noise. We only send alerts in for production machines and/or high impact server.
          • Almost any possible threshold has been implemented with custom properties being an overrides, such as overrides for Disk Queue Length, Disk Latency, Interface Discards, Interface Errors, CPU and many more. Many overrides are already there as part of standard Orion platform, but I found that we always in need for more granularity and flexibility and Custom Properties is a Magic
          • I also use them for reminders, for muting mechanisms, for notification purpose, and on and on
          • Many of them we use just for information - notes, contacts, phone numbers, warranty, PO, etc
          • And obviously this one tells it all

           

          If I were to unswer what is the gratest invention on the XXI century - I would give my vote to Custom Properties within SolarWinds

          • Re: What are some of the more creative ways you use Custom Properties?
            tkercher

            Interface Custom Properties:

            CircuitID

            Carrier

            CarrierContact (put carrier's contact number

            CarrierPortal (use <a href="www.site.com">Portal</a> to create a link to the carriers portal)

            SpecialInterface (for designating important interfaces)

             

            Node Custom Properties:

            City

            Classification (prod, dr, uat, etc.)

            DeviceType

            Grade (primary / secondary; a/b; etc.)

            System

            SubSystem

            • Re: What are some of the more creative ways you use Custom Properties?
              g@z

              I'm using custom properties for just a few basic things like Sitename and WAN_interface.

               

              I'm trying to get a report going where I can just select WAN_interface to report on utilisation, and in my report I show the management friendly site name next to the WAN utilisation figures.

               

              Regards,

              g@z.

              • Re: What are some of the more creative ways you use Custom Properties?
                njoylif

                I've got them all over the place...

                Mute(Object) - allows me to not alert, while still monitoring (feature being worked on currently - natively - woohoo)

                BHOnly - bit - allows me to alert only during business hours (static 7a-8p currently)

                Dept on all objects - we email ticketing system and this allows me to assign to correct group...don't use AlertCentral b/c our Ops team monitors alerts in such a way...

                SSL expiration monitoring - appalias is used for common name of cert which backend SQL scripts work with ticket system and Orion reporting.

                AlertEmail, StakeholderEmail, TicketEmail - CPs for email addresses for alerts to get sent to.

                Realm - used to indicate production, staging, development, qa, etc...  Ops has custom view that shows only critical production alerts - they act on those regardless of time of day.  Others in staging or production generate ticket if "TicketEmail" is set for the ticket system email addr.

                 

                Much of my CPs are designed to keep alerting manageable.  I try to keep the alerts as general as possible while still fulfilling the needs and giving the engineers useful information.

                 

                tons more...  really, you have to figure out what your environment requires, the business needs are, and what will provide further useful automation; then figure out how best to do that with custom properties.

                  • Re: What are some of the more creative ways you use Custom Properties?
                    enthuz

                    1. Mute(Object) - allows me to not alert, while still monitoring (feature being worked on currently - natively - woohoo)
                    2. BHOnly - bit - allows me to alert only during business hours (static 7a-8p currently)
                    3. AlertEmail, StakeholderEmail, TicketEmail - CPs for email addresses for alerts to get sent to.
                      • Re: What are some of the more creative ways you use Custom Properties?
                        njoylif

                        Sure.

                        Mute:

                        so for Node, I have a bit CP and text CP for Node,CPU,Memory (MuteCPU,MuteCPUComment, etc...)

                        Pretty much all of my alerts have some "standard for our env." settings starting with:

                        WHERE

                             Nodes.MuteNode=0 AND

                             ...

                        In the Trigger Action, I have in the TO:

                        ${N=General;M=DefaultEmailTo} and ${N=SwisEntity;M=CustomProperties.AlertEmail}

                        etc.. for CC and BCC - if I want the alert to email ticket system, this goes in BCC section ${N=SwisEntity;M=CustomProperties.TicketEmail}.

                        In the application custom properties of a given app, I fill out the emails desired separated by semicolon (I think comma works, but test).

                        I have the TicketEmail as a drop down so no one inadvertently misspells/types.

                         

                        for the BHOnly (Business Hours Only), I added some logic to the alert trigger (custom SQL) for only our critical alerts (that is only thing our ops calls on).

                        This is for an application b/c you see it checks for app and node CP.

                        WHERE

                             ....

                        AND

                          -- business hours addition

                          (CASE WHEN (APM_ApplicationCustomProperties.BHOnly=1 OR Nodes.BHOnly=1) THEN CASE

                                                    WHEN DATEPART(hh,GETDATE()) BETWEEN 7 AND 19 --7am to 7:59:59pm

                                                        AND DATEPART(dw,GETDATE()) BETWEEN 2 and 6 -- M-F

                                                        THEN 1

                                                    ELSE 0

                                                    END

                                ELSE 1 --trigger b/c not BHOnly

                                END

                          )=1

                         

                        it won't let me attach something here, but message me w/ your email if you want examples.