Average response time & packet loss

How long you have been monitoring this node? Would you send screenshot of a resource where you click "export" and also screenshot of the export resource itself

We've been monitoring this node for quite a while. It's not a new device. I've attached three images. The first is when I click on the node to review details about the device. You'll notice an option to export the findings. After you click export, that leads you to the second image, which when you scroll down the page, gives you an ability to customize the output. Once you've done this and click Export to XLS or HTML, you'll reach the third image, which is blank.

Thanks,

Chris

1. Would you try to change "Default Zoom Range" on the export chart to be the same as Time Period - in your case "Last Month"

2. Also, from your first chart try to go to EDIT and set default zoom range smaller (or the same) as your time period

sorry, correction above, it is already smaller. Hmmmm... I was trying to replicate in my environment but my charts would load just fine with same settings as yours. I have no other suggestions my friend at this point...

Made the change. Same result.

right click in the document and look at the page source. Does it have HTML code? It may be that the export isn't coded right. The information may be there, just not displayed.

I would log a ticket with support. Your charts look good above and I see no reason for export not to work. Might be something inconsistent on the database level - support will be the best and quickets option