1 Reply Latest reply on Jun 29, 2015 7:00 AM by peter.ksenzsigh

    Unlicenced Toolset to merge licenses; now over 24 hours and I can't use because the licenses aren't merged!

    telecom116

      Nothing in the License Manager said it would take over a few minutes to merge licenses.  Now I have NONE of my VERY EXPENSIVE Engineer Toolset installations available for use since I unlicenced them to merge the licenses.

       

      I did the merge process 24 hours ago.  I assumed it would be some automatic process; I found it opened a support ticket and I am STILL WAITING!

       

      I pay a lot of money for this product in yearly support and this is what I get - an unusable product?