4 Replies Latest reply on Dec 9, 2015 4:53 AM by Peter Krutý

    REST API Ticket Calls - 25 Max?

    matt8

      I am trying to create a REST API call that will get a list of all open tickets (for a dashboard), but I am running into the fact that the limit is 25.  This seems crazy low...the REST API documentation mentions max items per page being changed, and says Max Limit has a 100-limit, which for my purposes would be sufficient.

       

      The documentation also says that Tickets don't use "General Settings", which I assuming means this max per page.  How then, can I increase the limit of 25 tickets to the documented max of 100?

       

      The doc makes no other mention of "General Settings"...so it leaves I guess this as a mystery.  Any ideas?