0 Replies Latest reply on Jun 26, 2015 2:12 PM by jason.randall

    Multiply Users


      On my web help desk when I search for Client or users it comes back with more than one user for that person.

      I believe it is from the user having accounts on multi domains.

      Is there a way or best practice to combine those users?


      For example:

      User or client search

      John Smith                             john.smith@domain.com

      John Smith                             jsmith@differnetdomain.net

      John Smith                             jsmith@anotherdifferentdomain.net


      All of these user are the same and I need to combine in to one.

      Is this possible or a better way to do this?


      Thanks in advance...