Hi could we add multiple domain (AD) with our solarwind help desk solution??
if yes please tell us the procedure to do that
if we installed the help desk on one domain then how we can get the requests from another domain users
We have users across more than one domain also. As long as you have an LDAP connection set up for each domain your clients are in (if you're using LDAP) and the domains are in your Accepted Domains in Setup> Email then this shouldn't be a problem.
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