1 Reply Latest reply on Jun 23, 2015 5:26 AM by Peter Krutý

    Web Help Desk Report by Date, Tech, Ticket hours by date

    csharp2a

      I need to create a report that will show the following:

       

      1. Date

      2. Tech

      3. Ticket hours and ticket numbers for that date

       

      This needs to be a weekly view. 

       

      I am unable to see how to do this since the correct worked hours are a billing report, but I cant break it down by ticket and tech.

       

      Thanks in advance.

       

      Craig