The company I work for has been using Dameware for a few months now. It's great, except issues we're having with MRC internet sessions. When we connect via internet session to someone outside our network, it is almost worthless because of the lag. I've found settings to test with but no luck so far. Anyone else with this issue?
I haven't heard or seen this from other, can you describe your environment a bit further. What type of connections are the remote users on? I would also recommend a support ticket and we can dig into deeper as well.