5 Replies Latest reply on Jan 10, 2017 4:09 PM by genns

    Release 12.3 - Inherit Client from Parent Ticket

    rodegard

      Is it possible to inherit the client from the parent ticket?  We have our WHD setup to require clients, but when the task runs, child tickets are created without a client.  When the ticket is opened and then saved, we get the message a client is required.