2 Replies Latest reply on Jun 3, 2015 5:33 PM by apap

    Is there a way to assign a ticket to specific person when it is created via email?

    admin_solarwinds@bmnet.com

      I need to figure out how to properly assign tickets for app admins to check out drive space alerts generated by solarwinds.

      What I really need is to be able to send an email to WHD and somehow include in that email who should get the ticket (individual not group).

       

      Does anyone know how or even if we can do that?