1 Reply Latest reply on May 20, 2015 9:51 AM by silverbacksays

    "please specify a valid email address" in new alert interface.

    esojka

      We've had a few alerts fail to fire, and in troubleshooting, we've noticed that after conversion from the old interface to the new, there are some blank addresses.  You can't progress in the wizard until you delete those addresses ("please specify a valid email address")

       

      Where did these come from? 

       

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        • Re: "please specify a valid email address" in new alert interface.
          silverbacksays

          Could be a bug in the alert conversion process. I have yet to upgrade any of my client instances from NPM 11.0.1 (and earlier in some cases), so I haven't seen anything like this first hand but I would recommend you go through all your alerts if you have not done so to ensure there aren't any others with the same apparent bug.

           

          I also suggest that you log a ticket with support via the customer portal or this link, and have them investigate. It will help them improve NPM 11.5.x for those of us yet to upgrade, and it'll also make sure you get a speedy response!

           

          If you do, could you post any updates from support here please?