My version is still “12.3.0 - Build #184.108.40.2062-416175” Should this have changed?
Messages still can’t be deleted.. Doesn’t seem like much has changed.
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I would wait until they release the first (or second) hot fix of 12.3 before even thinking about upgrading or putting into production.
To wait until the new version is more mature before it is put into production makes sense - but - the additional new functionality is very tempting to shorten the waiting time considerably.
I believe a workaround would be to setup a test /demo WHD alongside the production one to test the a new version and to test changes in the configuration before they are implemented in the production setup.
Maybe it would be a good for Solarwinds to provide an easy way to get some test / demo accounts for this purposes.
I have asked them to create a demo ADFS environment to test that workability, but so far nothing (I'm not expecting it today, but would be nice for them to better support their own product capabilities).
There's some pretty important bugs they haven't included into 12.3 that I would like to wait on before implementing or testing anyways.
I have a question regarding using a Task to create linked tickets - shouldn't the Client also be inherited (or at least inheritable) from the parent? If I leave the client blank when creating the task, the child ticket gets created with no client. The only other option seems to be to have a default client for the task which seems a bit odd?