I'd usually blame the virtual switch or some routing rule.
- Can you access the console from another system?
- Can you access the console via port 8443?
tthank you Curtisi.
we tried to connect 2 more external computers and using 8443 and 8080, but it also failed.
Can you SSH to the LEM? Under APPLIANCE, enter PING and press ENTER. Can you hit the network gateway? Can you hit the DNS servers?
Run a VIEWNETCONFIG. Does everything look correct? Is the LEM's IP what you expected it to be?