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DameWare Mini Remote Control (MRC)

Forum How long to connect?

State Not Answered
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Replies 5 replies
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Views 410 views
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How long to connect?

tdconner over 8 years ago

I am using DameWare Mini Remote Control 6.9.0.4 to connect to people on my network. Takes about 3-4 minutes to finally connect to them. I am usuing configuration that pushes ini file Prob another min after user clicks accept also. Is this normal or is there some setting / configuration issue here?

0 sean.martinez over 8 years ago

There is no setting to delay the time to connection. What OS are you connecting to? The version you stated had only just added Windows 7 Support and is about 5 years old. There have been a lot of version upgrades and changes pertaining to the agent and connection settings.
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0 tdconner over 8 years ago in reply to sean.martinez

Connecting to Win 7. Yes I know there are newer versions but I guess our
license is only good for version we have
On May 18, 2015 1:35 PM, "sean.martinez" <
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0 bshopp over 8 years ago in reply to tdconner

I would say this number seems a bit high, but it also depends on a bunch of external factors as well. Where is the other device located vs. where you are? What is the connection and latency like between the two devices? Is it taking the full 60 seconds for the user to accept the connection?
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0 tdconner over 8 years ago in reply to bshopp

Connection seems to be 3-4 minutes no matter where they are on the
network. IE, doesent matter if they are on same subnet or not, takes 3-4
minutes, then an additional min even AFTER user accepts pop up message on
their PC.
Could it have something to do with the .ini file we (as a company) are
pushing?
On Mon, May 18, 2015 at 5:54 PM, bshopp <
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0 bshopp over 8 years ago in reply to tdconner

Hard to tell. Can you open a support case so we can investigate deeper? If you use the default .ini file, how long does it take to connect?
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