0 Replies Latest reply on May 9, 2015 1:44 AM by gugansankar

    Changes not reflecting

    gugansankar

      Hi,

       

      I have deployed the Alert central via ova. There is no issue with setup process. Problem is, when I create a Alert policy that is not reflect suddenly.

       

      To clear understand my problem,

       

      I have created a mail account in alert central , from where the alert central need to fetch the mail. After configure the setup, I come and see the dashboard . I don't see any alerts. But at the same time, I can see in my mail server log that Alert central IP had logged in my mail server and fetch the mails. I sit hole day to troubleshoot the issue. Unfortunately I couldn't identify it. Next day, I came to office and log into my alert central dash board. I just shocked. All my alerts are in dashboard. Its so weird.

       

      I thought , problem may be somewhere. So continue on setup the alerts group mapping. After create the grouping, the problem has started. means, the alerts are not mapped to appropriate group. Even I couldn't fix this issue. But Next day, I came and see the dashboard. All the alerts are mapped with appropriate group.

       

       

      Can someone please tell me, is there any configuration settings that relates to this issue. ?.

       

      Thanks,

      GK