7 Replies Latest reply on May 18, 2015 8:36 AM by silverbacksays

    Unable to uninstall NTA

    blood

      Hi

       

      I recently installed an evaluation version of a bundle of SolarWinds network analysis/monitoring tools. I am in the process of uninstalling them and have a problem just with NetFlow Traffic Analyzer 4.1. When I choose to uninstall it a notification pops up stating 'The specified account already exists'. I click OK and the installer exits.

       

      No SolarWinds services are visible in the Services console, and no SolarWinds processes are visible in Task Manager.

       

      Can someone help me uninstall this, please?

       

      Thanks.