1 Reply Latest reply on May 3, 2017 11:05 AM by iamzahid

    Event: Hardware health monitoring for [Node] is undefined

    wmarandu
    wmarandu May 6, 2015 9:22 AM

      Received alerts in NCM on 2 Nodes this morning...Hardware health monitoring for [Node] is undefined.

      These Nodes have been in NCM for quite some time, but we recently upgraded to v11.5.1 of NPM and are running v7.4 of NCM.

      When I look at the Events, they show:

      Hardware sensor 2.5V voltage in mV of hardware health monitoring on [Node]

      is undefined

      Hardware sensor 1.8V voltage in mV of hardware health monitoring on [Node]

      is undefined

      Hardware sensor 1.2V voltage in mV of hardware health monitoring on [Node]

      is undefined

      Hardware sensor ASIC voltage in mV of hardware health monitoring on [Node

      is undefined

      Hardware sensor CPU Core voltage in mV of hardware health monitoring on [Node] is undefined

      Hardware sensor Power Supply 1 of hardware health monitoring on [Node] is

      undefined

      Hardware sensor Power Supply 2 of hardware health monitoring on [Node] is

      undefined

      Hardware sensor 5V voltage in mV of hardware health monitoring on [Node] is

      undefined

       

      Can someone tell me why these alerts/event showed up and why they are "undefined"?

      Thanks

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        • Re: Event: Hardware health monitoring for [Node] is undefined
          iamzahid
          iamzahid May 3, 2017 11:05 AM (in response to wmarandu)

          EVENT: HARDWARE HEALTH MONITORING FOR [NODE] IS UNDEFINED

           

          I am having the same problem after I upgraded Orion from

           

           

          SolarWinds-NPM-v12.0.1 to NPM-v12.1

          SolarWinds-NCM-v7.5.1 to NCM-v7.6.0

          SolarWinds-VNQM-v4.2.3 to VNQM-v4.4.0

          SolarWinds-SAM-v6.2.4 to SAM-v6.3.0

           

          Not sure which one caused the problem.

          These nodes were in Orion for a long time mainly Cisco 3750x and Cisco 2951. Nothing has been changed besides upgrading the versions.

           

           

            5/3/2017 12:34 AM Reset | Hardware | [Node] | Status is Up

            5/3/2017 12:34 AM Hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 2 - Fan 1 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware type Fan of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 1 - Fan 1 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 2 - Fan 0 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 1 - Fan 0 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te2/1/1 Transmit Power Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te2/1/1 Receive Power Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware type Other of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te1/1/1 Transmit Power Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te1/1/1 Receive Power Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 2 - Power Supply 1 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware type Power Supply of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 1 - Power Supply 1 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Switch 1 - Power Supply 2 of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te2/1/1 Supply Voltage Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te2/1/1 Bias Current Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te1/1/1 Supply Voltage Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te1/1/1 Bias Current Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te2/1/1 Module Temperature Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware type Temperature of hardware health monitoring on [Node] is up

            5/3/2017 12:34 AM Hardware sensor Te1/1/1 Module Temperature Sensor of hardware health monitoring on [Node] is up

            5/3/2017 12:29 AM Alert | Hardware | [Node] | Status is Undefined

            5/3/2017 12:24 AM Hardware health monitoring on [Node] is undefined