3 Replies Latest reply on May 7, 2015 8:33 AM by doughall2015

    WHD 12.3 RC1 problem




      I can't confirm that this is a bug in 12.3 RC1 but it only occurred since that update.


      Whenever a tech updates a note on a ticket and then clicks 'Send and email' the following error occurs :-


        There was a problem saving ticket 5538: java.lang.ClassCastException: com.webobjects.foundation.NSMutableDictionary cannot be cast to com.macsdesign.whd.util.EmailRecipientSettings



      This occurs for all techs and on all tickets that we try to Send and Email.


      Has this happened to anyone else and is there any help we can have to fix this please?


      Kind Regards,