1 Reply Latest reply on May 20, 2015 2:34 PM by ianml

    Changing site profile password breaks scheduled tasks.


      I recently took over as IT manager for my client, in the notes the previous manager left it mentioned that if the password for one of the FTP site profiles is changed it can cause the scheduler to stop working - but he never said how you fix it. Every 3 months I have to change the password for one of the FTPs and this time around it broke the scheduler as he threatened it could. Between me and colleagues we've reinstalled the software, created new site profiles and new scheduled tasks, but every time the same thing happens. Bizarrely, the site profile connects and works fine, but it is like the scheduler isn't refreshing its details. We've exhausted options in trying to fix this and support appears to be extremely limited - does anyone have any ideas, please?