Are you using the same login creds for both?
What if you take one of these xls files, rename it to foo.txt, and try the scheduled download. Did it make it across?
Are the txt files and the xls files in the same directory?
Yes, I have only one account. It has read-ony access to the FTP-directory, can't modify filenames. I just want to auto-download the files from that directory. Txt and xls are in the same directory.
I tend to believe that FTP Voyager is just buggy.
It is possible that it is a bug. However, it may also be a server-side limitation- like size, file content/extension, bandwidth, quota, or any number of things.
Are these xls files significantly bigger or smaller than the txt files? Is there a large number of them? What if you only download xls files, and not txt- does it still fail?
Can you download a single xls file?