This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

"You must be a WPM administrator" but I am a WPM administrator

I have downloaded the WPM recorder locally to my PC. When I try to connect, I get the following error:

You must be a WPM administrator to edit recordings from the WPM server.

However, in offline mode you can create and save recordings locally.

What's odd about this is that I am already a WPM administrator (inherited via AD). Below are the permissions assigned to the group I belong to:

wpm-permissions.png

Any suggestions before I call support?