4 Replies Latest reply on Apr 16, 2015 9:11 AM by solaradmin

    Prevent sending email when ticket is opened via email


      For systems that open ticket via email, how do you prevent WHD from sending its" Ticket Open" response email back to the sender?


      I have set my ConfigMGR to email WHD  to open a ticket when malware is detected. I do not want WHDto send a responce email back to ConfigMGR. Is this possible?