3 Replies Latest reply on Jul 2, 2015 6:31 AM by otobo

    Help us improve the Customer Portal and get 500 thwack points!

    sethcaldwell

      Do you use the Customer Portal? If so, the User Experience team needs your help to make the portal easier to use! Right now, our team is looking at ways to reorganize things so that it's easier for you to find what you need. Unfortunately, we don't have a magical sorting hat to do this work for us (unlike some famous wizards), and that's where you come in.

       

      We've created a short card sorting exercise that will allow us to get everyone's input. Not familiar with card sorting? It's a quick, easy, and fun way to help us understand how you think about the Customer Portal. Take a look at the example below - this card sort is pretty simple, but we're curious to see how you would respond to ours.

       

      example sort.png

       

      Of course, you'll also receive 500 thwack points for your response! Give us your feedback using the link below and use your new points in the thwack store, where you can buy t-shirts, caps, and other SolarWinds swag.

       

      Help us by completing this quick sorting exercise!