... to clarify! Previous versions of NPM without any extra configuration would send email alerts that would show up in my inbox
From: Network Performance Monitor <firstname.lastname@example.org>
Now they just show as
I am just looking to get the old behavior back etc.
Not sure what you mean about not being able to edit the canned alerts. You certainly can! However, I do recommend copying them and editing. You should be able to go to your alert trigger screen (and use the pencil (edit)) to see what the message is doing. If all of your alerts are going to you (or to the same group), make sure you go into settings/initial alert setup and put the individual e-mail or group e-mail account information in there. If this doesn't help, post a screenshot of your alert trigger action message here and I'll help with it.
Thanks Dave... when I check a "Out-of-the-box" Alert and select Edit I get:
So, no worries, I am not interested in editing the canned alerts anyways. When I configure the default send email action it looks like:
When I receive an alert I would like it to show in my inbox like it used to, i.e. Orion Alert Notification <email@example.com> but it only shows up as being from the reply address and no does not include the $DefaultEmailSenderName variable etc. If I copy and edit an alert it looks like I can tweak that so I get the results I am looking for but I would need to copy and edit all of the alerts that I am using. I will keep looking for a better way to handle this as it is not a show stopper at this point in time.
Thank you for your reply.
There may be a way to edit this directly in the database, but I would contact SW before doing so. It may be that you have to edit each one to get what you prefer.