2 Replies Latest reply on Apr 9, 2015 3:48 AM by saip

    Subject of the alert central email posting wrong ID

    saip

      The alert link takes me to the page https://0.0.0.0/#alerts/detail/id=1252 whereas the same event if I acknowledge form email subject is RE: [AC-Notify] Alert me when volume has less than 60 days of cap... - NID[5332]. If NID and ID are not same, this is serious bug as the alerts are not getting acknownledged.

       

      Thanks,

      Priyanka

        • Re: Subject of the alert central email posting wrong ID
          Tomas.Saghy

          The NID[1234] is a different identifier: it's the identifier of the notification, not the alert. The NID is internally matched with the alert so acknowledge using reply is working properly (the NID in the subject line is only a fallback method when matching responses; the primary way is using email message IDs in the reply email).

           

          When the link contains address 0.0.0.0 then you can specify address/hostname to use in the links in the Settings / General Settings / Notification settings.