6 Replies Latest reply on Apr 3, 2015 9:35 AM by ritecithelp

    Bring Back the Old FAQ Editor!


      I don't know about anyone else, but the FAQ editor in Web Help Desk is terrible! The pages become unresponsive. The FAQs will sometimes not save. Sometimes you can't turn off  the Source view. It's really quite terrible. The old interface, while not being as "pretty" was solid and reliable. The new one, even after 12.2 Hotfix 2, is just awful. It makes me wonder if it was tested at all. I've been trying to edit FAQs and fix them for an hour now and my frustration level is through the roof!


      Get the FAQ editing right or give me back the standard BBCode editor.