3 Replies Latest reply on Mar 31, 2015 4:05 PM by it@cristoreybalt.org

    Is there a way to bulk re-send Resolved emails to the target Client?

    wf.helpdesk

      We don't really want to turn on the Auto-close feature.  Is there a way to just tell WebHelpDesk "hey send out another resolved email to everyone that's in "Resolved" state?  Without having to go one by one?

       

      Thanks for any help you can provide!