2 Replies Latest reply on Apr 2, 2015 2:49 PM by supercool

    Unable to update alert central


      I'm new to installing alert central and I'm getting stuck trying to get it to connect to SolarWinds over the Internet. The error message I get is:


      Unable to Connect to SolarWinds

      Internet Connection Status

      Software Update Server

      Error while testing connection: ; nested exception is: java.net.UnknownHostException: updates.solarwinds.com

      Product Information Server

      Error while testing connection: data4content.solarwinds.com


      I've verified alert central has Internet access (I can ping google.com). We don't have any firewalls blocking traffic. Any suggestions?