5 Replies Latest reply on Sep 28, 2018 10:28 AM by alvaro.culebras

    Orion NPM 10.6 reset admin password?

    scott.lee

          Hello, I am trying to reset the Admin password for the Orion web console.  I cannot login, and I read about how to reset it using the database manager.  I followed the instructions here: Orion NPM Web Console Password Reset

      but this did not work.  I keep getting invalid username/password.  I also tried replacing the Admin password hash with the Guest hash, which is the default (blank), but it still did not work.  Does anybody know how to reset the admin password?  I should also note, the Admin account was disabled, and the fields AccountSID and GroupInfo were blank (not NULL), and I changed them to NULL to reflect the other accounts.