3 Replies Latest reply on Mar 18, 2015 1:59 AM by nrgskill

    TicketActions in URLs, request for documentation


      I would be able to perform dynamic actions with URLs and variables.

      For example, opening a ticket assigning the client dynamically

      Something like "https://.../helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/new?UserName=myuser"

      Any idea where I can get the command and related documentation for the actions in the URL?

      I guess it's all about "TicketActions" commands