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SMS alert takes too long to be triggered.

Hi all,

I've an alert that sends me SMS messagens when a node goes down, but it isn't working as it should. I only get the messages 20 min after the alert. Can you help me?

min.PNG time.PNGescal.PNG

  • As far as I understand , dont think the issue would be with Solarwinds. If you have to test the same add another condition under your Trigger action to send an email to you as test.

    If you cant do that - log it to NPM and check Event Viewer. I am sure the alert would get fired unless and until a wait period has been set.

    You might need to check your SMS pack or SMS interface.

    Hope it helps