0 Replies Latest reply on Mar 3, 2015 8:00 AM by jmbhagat

    API call into WHD using Unicode characters


      Hi There,




      We are having 3rd party creating Clients , Tickets using Unicode characters,

      But the Technicians will only use English to resolve the ticket.




      How do we configure WHD to handle this, any suggestion and advice is highly





      Thank you


      Kind Regards