0 Replies Latest reply on Mar 3, 2015 8:00 AM by jmbhagat

    API call into WHD using Unicode characters

    jmbhagat

      Hi There,

       

       

       

      We are having 3rd party creating Clients , Tickets using Unicode characters,

      But the Technicians will only use English to resolve the ticket.

       

       

       

      How do we configure WHD to handle this, any suggestion and advice is highly

      appreciated.

       

       

       

      Thank you

       

      Kind Regards

       

      Jayesh