• State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Subscribers 38 subscribers
  • Views 586 views
  • Users 0 members are here
Options
Related
This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

"Uploading 1 files to https://api.solarwinds.com/swip/"

wluther

I recently had Support assisting with some issues, and I noticed this in one of the logs.  I am curious as to what is going on here, and why...

2015-02-27 01:10:12,996 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.DataCollector - } CollectData exited

2015-02-27 01:10:12,996 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.Uploader - { DoUploads entered

2015-02-27 01:10:12,996 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.Uploader - Uploading 1 files to https://api.solarwinds.com/swip/

2015-02-27 01:10:14,587 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.Uploader - Uploading C:\ProgramData\SolarWinds\OrionImprovement\Upload\UsageData-2015-02-27T06-53-22.zip returned OK

2015-02-27 01:10:14,587 [Scheduler] INFO  SolarWinds.OrionImprovement.BusinessLayer.Uploader - Deleting C:\ProgramData\SolarWinds\OrionImprovement\Upload\UsageData-2015-02-27T06-53-22.zip

2015-02-27 01:10:14,587 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.Uploader - } DoUploads exited

2015-02-27 01:10:14,587 [Scheduler] DEBUG SolarWinds.OrionImprovement.BusinessLayer.OrionImprovementBusinessLayerPlugin - } OIP.BL CollectData exited

2015-02-27 01:10:14,587 [Scheduler] INFO  SolarWinds.Common.Utility.ScheduledTask - CollectData succeeded

It seems as if our SolarWinds server/system is collecting a bunch of data and sending it to SolarWinds.  I think there is a checkbox, when installing, that asks if we want to do something similar, however, we always disable that.  Is this related to something else entirely, or did that checkbox turn itself back on somehow?

emoticons_confused.png

-Will

  • 0

    Hello, You can turn off from Start menu -> Solarwinds Orion -> Documentation and support -> Orion Improvement program Settings: Uncheck: Send Usage statistics To Solarwinds to help us improve our product. It shouldn't Turn ON automatically. If yes please create support ticket. Thanks Lada

  • 0 in reply to LadaVarga

    LadaVarga‌ Thank you for the info.  The only reason it was enabled, that I can think of, is maybe it got reset/re-enabled when support was working on one of our issues.  I will keep an eye on those logs and if it comes back on, then I will open a ticket.


    Thanks, again, for your help.

    -Will

SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 195,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

SolarWinds Customer Success Center Certification Media Vault Link Accounts
About THWACK Blogs For Government Edit Settings Free Tools & Trials
Legal Documents Terms of Use Privacy California Privacy Rights Security Information
©2024 SolarWinds Worldwide, LLC. All Rights Reserved.