2 Replies Latest reply on Feb 26, 2015 5:21 AM by shadowcurtains

    Web Help Desk problem with Tech ticket visibility

    shadowcurtains

      Hello

       

      i have installed the webhelp desk system however when i try to create a new tech and log in with that new user i cannot seem to see the existing tickets or even the new tickets.

       

      however i can see all the tickets with the main admin user.

       

      Why is this?

       

      Thank you