2 Replies Latest reply on Mar 9, 2015 9:31 AM by HolyGuacamole

Can't change IP on Solar SQL Server after IP scheme change

solarboy Feb 12, 2015 2:07 PM

Hello everyone,

We have recently changed our IP scheme to another one and even after running the configuration wizard I can't seem to get the Solarwinds Orion's site up and running.

After following instructions to a T from this and other websites, I am not able to update the IP in the Engine table on the Solar SQL server to the new IP - it always keeps reverting back after a refresh.

Can anyone help me with this issue? We do not currently have support contract in place.

Thank you!

solarboy

Re: Can't change IP on Solar SQL Server after IP scheme change

s.elmrabet Mar 9, 2015 8:04 AM (in response to solarboy)

Hi,

Have a look at https://thwack.solarwinds.com/thread/67249

You need to follow the document http://www.solarwinds.com/documentation/Orion/docs/OrionServerMigration.pdf in order to update the SQL DB

Best Regards.

Salah
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Re: Can't change IP on Solar SQL Server after IP scheme change

HolyGuacamole Mar 9, 2015 9:31 AM (in response to solarboy)

You shouldn't have to update anything in the database manually
If your website isn't work, open the IIS manager, delete the website and then the application pool that hosted the website. Delete the folder under c:\inetpub and then re-run the config wizard.
If your issue is that the polling isn't working, go to the settings, manage nodes page and bulk select all your nodes and assign them to the "new" polling engine from the actions drop down menu. Finally, from the settings, polling engines page, delete the "old" polling engine entry which should have 0 nodes assigned to it.
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