Hello, I have Kiwi Syslog version 9.0.
What upgrade path must I follow to get to the latest.
Thanks
E
Hello ericlog,
You can install the latest version Kiwi Syslog Server (v9.4.1) on top of your existing installation. Configurations are preserved in the registry but having a backup is always wise. To back them up, simply click File -> Export Settings to INI file.
P.S Make sure you have active license maintenance as the upgrade will ask for activation key for v9.4.1
After the upgrade you will need to apply your activation key. This is found in your customer portal. Here are migration instructions:
http://knowledgebase.solarwinds.com/kb/questions/107/Move+Kiwi+Syslog+Daemon+to+another+machine
Keep in mind that if you are moving from a 32 bit system to a 64 bit system you will copy the Syslogd directory to C:\Program Files (x86) and install to that directory.
You will also want to use this tool to deactivate your license:
http://solarwinds.s3.amazonaws.com/solarwinds/Release/LicenseManager/LicenseManager.zip
This will send your activation key back to your customer portal. Once your key shows up, you will be able to use it on your new system.
In place upgraded did not work. No errors on the install, activated the product but the syslogd service won't stay started.
2015-02-05 18:08:00 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2015-02-05 18:08:00 Service Version 9.4.1 | Error Number: 429 | Description: ActiveX component can't create object | Module Name: ProxyWebLogger.cls | Procedure Name: Class_Initialize | Line Number: 10 | Date and time: 2/5/2015 6:08:00 PM
2015-02-05 18:08:12 Service running, but Service/Manager comm link is not connecting.
2015-02-05 18:08:32 Unable to connect to Service socket on TCP port 3300
2015-02-05 18:08:54 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2015-02-05 18:08:54 Service Version 9.4.1 | Error Number: 429 | Description: ActiveX component can't create object | Module Name: ProxyWebLogger.cls | Procedure Name: Class_Initialize | Line Number: 10 | Date and time: 2/5/2015 6:08:54 PM
2015-02-05 18:10:12 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2015-02-05 18:10:12 Service Version 9.4.1 | Error Number: 429 | Description: ActiveX component can't create object | Module Name: ProxyWebLogger.cls | Procedure Name: Class_Initialize | Line Number: 10 | Date and time: 2/5/2015 6:10:12 PM
2015-02-05 18:13:03 *** INTERNAL PROGRAM ERROR - Please contact http://www.kiwisyslog.com/support/ ***
2015-02-05 18:13:03 Service Version 9.4.1 | Error Number: 429 | Description: ActiveX component can't create object | Module Name: ProxyWebLogger.cls | Procedure Name: Class_Initialize | Line Number: 10 | Date and time: 2/5/2015 6:13:03 PM
2015-02-05 18:13:23 Service running, but Service/Manager comm link is not connecting.
I exported the ini before the upgrade. Can I use this ini on a fresh install on another machine running the latest 9.4.1?
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