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Web Help Desk (WHD)

Forum WHD Updates Address

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WHD Updates Address

starman over 9 years ago

Hello. We will be placing our WHD in our DMZ and want to protect it from any incoming traffic. We also want to make sure our WHD is getting updates. Is there a website or IP address we need to keep open to the Internet?

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matt8 over 9 years ago +1

WHD does not check for updates automatically. The only "outside" communication it can do (that I am aware of) is checking for licenses, but you can choose to do that manually.

0 matt8 over 9 years ago

WHD does not check for updates automatically. The only "outside" communication it can do (that I am aware of) is checking for licenses, but you can choose to do that manually.
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0 starman over 9 years ago in reply to matt8

Thanks, Matt. That is exactly what I needed to hear. Our company is just now rolling WHD, so it was probably a newbie question. I appreciate your reply.
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