How To Customize GUI (Language) WHD

What does it mean you do not succeed? Can you please be more specific on what you did, what happened and how it is different to what you expect?

Hi Quershi,

Please try the following:

1. Copy the existing Label.properties file and rename to CustomLabels_ar.properties - this step is very important - Do not use the existing file you have created, delete it necessary.

2. Edit the new CustomLabels_ar.properties and go to line 159 and change it

From

login.msg.enterEmail = Please enter an e-mail address.

To

login.msg.enterEmail = \u0627\u062f\u062e\u0644 \u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a

You will need to repeat the process for each label you want to change

Next - How do we change the Arabic characters to escape Unicode??

To convert Arabic, Non ASCII characters I have used the following website

Online Unicode(UTF-8) to ASCII(Unicode Escaped) converter tool

The end result will look like this.

Note: You may need to restart WHD using the STOP WHD and Start WHD commands.

Lets us know how that goes for you.

-Tony

Thank you for your kind reply.

i tried to edit following two labels. first i copy  Label.properties and paste and rename with CustomLabels_ar.properties. after that i edit following two labels in CustomLabels_ar.properties and stop the WHD with WHD stop and start it again but still nothing change on client page on request and history button.

lbl.subject = \u0645\u0648\u0636\u0648\u0639

i also change

btn.request = \u0633\u062C\u0644

btn.request = \u0637\u0644\u0628 \u062E\u062F\u0645\u0629

is there any other change i have made to do this successful GUI language.

Any update ?

Hi Qureshi,

What is the system locale on the workstation you are using to access WHD?

Hi Tony,

Currently i am testing it on my own laptop and accessing WHD from same laptop. shld i use to access whd from different laptop or machine with arabic lang ?

Hi Qureshi,

Yes you will need to access WHD from an Arabic system as WHD will detect required language, and thus CustomLabels_ar.properties file to use.

-Tony

Hi Tony,

Let me try and update you.

Hi Tony,

Thank you for your kind support it will work fine. once again thank you for support.

Best regards,

Qureshi

Salam

As you have change your WHD language from English to Arabic, I also want to know what is the full process for it. I have to install WHD for a client and their requirement is that ticketing system will be in Arabic so that users can easily send their tickets in their native language  I have read this post but can't understand it so kindly explain it for me.

Thanks