6 Replies Latest reply on Apr 27, 2015 5:32 AM by Melanie.ODonovan

    FR - Customer Portal - search within [body of] support tickets

    njoylif

      this doesn't seem to work currently.  Java pop-up window shows search, but no results for my search.

      it would be really useful (and probably save some repeat tickets getting opened) if we could search through the tickets.

      I guess the current search capabilities only search titles?

      am I missing something?

      Thx!