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DameWare Mini Remote Control (MRC)

Forum date format in DMRC notification emails

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date format in DMRC notification emails

pdking over 9 years ago

I have DMRC configured to email a group when users connect/disconnect. After updating to v11, my exchange admin has told me that he is logging errors due to the date format in these emails (DDMMYY instead of MMDDYY). Is there a place I can change the date format used?

0 bshopp over 9 years ago

I am checking into this with Development now. Will respond back with findings.
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0 bshopp over 9 years ago

The machine where the agent is installed and the email is sent from, what is the date/time format there on the machine itself?
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0 pdking over 9 years ago

Our date formats are set to "M/d/yyyy" (short) and "DayOfWeek, MonthName date, yyyy" (long)
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0 bshopp over 9 years ago in reply to pdking

Hmm interesting. Can you open a support case so we can gather some logs and other information on this to look into further please?
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0 pdking over 9 years ago

Support case #739957 is open for this. I got one reply back that they needed to get the answer from development, but haven't heard past that yet.
Also, since opening the case and forum thread, I've discovered that this was also an issue in our previous version of DMRC (6.9). It was just not considered an error in Exchange till we upgraded to Exchange 2013 (about the same time of the DMRC upgrade).
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