1 Reply Latest reply on Jan 6, 2015 9:25 AM by Craig Norborg

    NetFlow Service will not continue to stay running.

    bjcarson

      NetFlow Service will not continue to stay running. The service briefly starts, stops, and then tries to restart. Our NPM is 11.0.1 and NTA is 4.1.0 running on Server 2012. The event log is giving the following error: Unhandled exception - Disk free space information [Temp - [C:] - 92688838656 bytes free, DB - [E:] - 585917050880 bytes free] : Mapping Item Parsing error [

        • Re: NetFlow Service will not continue to stay running.
          Craig Norborg

          Have you tried re-running the Configuration Wizard and checking all the boxes, at least for NTA, to have it re-install everything?  Usually a quick fix for problems like that...   Also make sure no anti-virus software might be interfering with it, best thing to do is just disable it and see if it was.

           

          Also, in the start menu under "Solarwinds Orion" and "Documentation and Support" there is a "Orion Diagnostics" where you can run active diagnostics or produce a logfile for support.

           

          In the main Orion directory there is also a "OrionPermissionChecker" you can run which will check the various permissions on files and such.

           

          Just a few quick things that might help...

           

          HTH!!